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PATIENT
SERVICES
Specialist
Referral Process and Policy Statement (PDF)
Appeals Process
and Policy Statement (PDF)
Appeals P&P Member Rights (PDF)
Patient FAQs
Member Public Request for
UM Criteria:
PDFs\MEMBER AND PUBLIC REQUEST FOR UM
CRITERIA.doc
IInterpreter Services
IIPA
provider office will contact the sign language interpreter within 3 days of
the scheduled appointment.
IPA
utilizes the services of Goodwill of Long
Beach 562-435-3411.
IPA
provider office will provide interpreters for non-English and limited
English speaking members when timely notified. IPA can utilize the services
of SMBP, Health Services Inc.
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